Conditions
1. Scope and Purpose of the General Conditions of the Store
These General Conditions are intended, together with the order form and other elements referred to therein, to regulate the terms and conditions governing the provision of the Service through the Online Store. www.lighitbe.pt by Rui Manuel Coxilha da Luz under taxpayer no. 190058242. Light It Be is a registered trademark, headquartered at CCI 3407 – Arraiados, 2955-348 Pinhal Novo, domiciled at Centro de Empresas Maquijig, Zona Industrial das Carrascas, EN252, 2950-402 Palmela.
The Service consists, through the address www.lightitbe.pt, in the
providing access to our Online Store, where we provide detailed information
about each of our articles, and the User is allowed, through
electronics, order the products disclosed therein, under the terms and conditions here
described.
The order of Light It Be products must be made by Users with
age equal to or greater than 18 (eighteen) years or, if younger, for
Users with authorization from their legal representatives. O
User, by stating that he has read and accepted the Terms and Conditions, confirms that he has
aged 18 (eighteen) years or older, or who has authorization from their
legal representatives to proceed with the acquisition. for verification of
data, Light It Be may contact the User.
The elements and information transmitted by the User will enjoy full
legal effects, the User recognizing electronic purchases, does not
the latter may allege the lack of signature for non-compliance with the obligations
assumed.
2. Product Information and Contents
Light It Be guarantees that the products presented in our virtual showcase,
each of them with their own name and description, correspond to the real items
for delivery. If you purchase a product that has characteristics different from the
presented online, you have the right to proceed with the termination of the
purchase under applicable legal terms.
All information about our products, their prices, specifications,
promotional actions and services may be changed at any time by Light
It Be.
3. Responsibilities
3.1. All products sold in the Light It Be Online Store are
according to Portuguese Law.
3.2. The Light It Be Online Store has adequate levels of security,
however will not be responsible for any damages suffered by the User
and/or by third parties, due to delays, interruptions, errors and suspensions of
communications that originate from factors beyond its control, namely,
any deficiencies or failures caused by the communications network or
communications services provided by third parties, by the computer system,
by modems, fur software connection or possible viruses
or resulting from the download (download) via the infected file service, or containing
viruses or other properties that may affect the User's equipment. if
for any reason of access error to the Loja Online Light website
It Be it is impossible to provide the service, Ligt It Be will not be
responsible for any damages.
3.3. The data and information queries carried out within the scope of this Service,
are assumed to be made by the User, Light It Be declining any
liability arising from the abusive or fraudulent use of the
information obtained.
3.4. Light It Be will not be responsible for any loss or damage
caused by abusive uses of the Service, which are not directly
attributable to intent or gross negligence.
3.5. Light It Be is not responsible for losses or damages resulting from
of non-performance or defective performance of the Service, when this is not
directly or indirectly attributable to intent or gross negligence,
responsible in particular:
i) For errors, omissions or other inaccuracies concerning the information
made available through the Service;
ii) For damage caused by the fault of the User or third parties, including
intellectual property violations;
iii) For non-compliance or defective compliance resulting from compliance with
judicial decisions or administrative authorities;
iv) For non-compliance or defective performance resulting from the occurrence of
situations of force majeure, such as situations of an extraordinary nature or
unpredictable, outside of Light It Be and which cannot be
controlled, such as fires, power cuts, explosions, wars,
riots, civil insurrections, government decisions, strikes, earthquakes,
floods or other natural cataclysms or other uncontrollable situations
by Light It Be, which prevent or impair the fulfillment of the obligations
assumed.
3.6. Light It Be does not warrant that:
i) The Service is provided on an uninterrupted basis, is secure, error-free or
run infinitely;
ii) The quality of any product, service, information or any other
material purchased or obtained through the Service meets any expectations
of the User in relation to the same;
iii) Any material obtained in any way through the use of the
Service is used at the User's own risk, which is the only
responsible for any damage caused to your computer system and equipment
or for any loss of data resulting from such operation;
iv) no advice or information, whether oral or written, obtained by the
User of or through the Service will create any warranty that is not
expressed in these General Conditions.
3.7. The User accepts that Light It Be cannot, in any way, be
liable for any damages, including, but not limited to, damages for
loss of profits, data, content, or any other losses (even if you have
been previously warned by the User about the possibility of the occurrence
of such damages), resulting from:
i) The use or impossibility of using the Service;
ii) The difficulty of obtaining any substitute for goods / services;
iii) Unauthorized access or modification to personal databases.
4. Consumer Obligations
4.1. The user undertakes to:
i) Provide correct personal data and addresses;
ii) Do not use false identities;
iii) Respect the order limits imposed.
4.2. If any of the data provided is incorrect or insufficient,
and for this reason there is a delay or impossibility in the processing of the order,
or eventual non-delivery, the responsibility lies with the User, and Light
It Be declines any responsibility. In the event that the consumer violates any
of these obligations, Light It Be reserves the right to eliminate future
purchases, block access to the store, cancel the supply of any other
services made available simultaneously by Light It Be to the same User;
and also not allow the User's future access to any or
services provided by Light It Be.
5. Privacy and Protection of Personal Data
5.1. The website www.lightitbe.pt is a secure website, and Light It Be guarantees the
confidentiality of all data provided by Users.
5.2. Personal data, identified in the order form as being
of mandatory supply, are essential for the provision of the Service by Light
It Be. The omission or inaccuracy of the data provided by the User is your responsibility.
sole and entire responsibility and may give rise to the refusal to provide the
Service by Light It Be.
5.3. The User's personal data will be processed and stored
computerized and are intended to be used by Light It Be within the scope of
contractual and/or commercial relationship with the User, and will only be used
for another purpose if the User gives his express authorization.
5.4. Under the terms of the applicable legislation, the User is guaranteed, without
additional charges, the right to access, rectify and update your
personal data, directly or upon written request, as well as the right
opposition to their use for the purposes set out in paragraph
above, and for this purpose, contact the entity responsible for the
processing of personal data.
5.5. The User may ask Light It Be for all the information it holds
about itself, and what is the use of it. To do so, you must send an email to geral@lighitbe.pt
referring to the intended.
5.6. The Internet is an open network, so the personal data of the
User, other personal information and all content hosted on the Service
can circulate on the network without security conditions, even running the
risk of being accessible and used by unauthorized third parties for the
effect, and Light It Be cannot be held responsible for this access and/or
use.
5.7. Light It Be undertakes to inform the competent authorities, if
an attack occurs that jeopardizes the confidentiality of the data of the
User of the website www.lightitbe.pt.
6. Cancellation of orders
6.1 At the request of the User
The User may cancel his order by requesting it to the
Light It Be via email geral@lighitbe.pt , referring to the number
of the order, which will be accepted as long as it has not yet been
processed. After processing, Light It Be will attempt to deliver
of the same, but the User has the option of not accepting it.
For the purpose of cancellation, the User must indicate the following data
to Light It Be:
– Order number
– NIF with which you placed the order
- Delivery adress
6.2. By decision of Light It Be
Light It Be reserves the right not to process orders, whenever
verify any inconsistency in the personal data presented or observe
conduct on the part of the buyer. Light It Be reserves the right not to
process any order or refund, in the event that
verify errors in the values and/or characteristics of the products, when these
arise from technical problems or errors beyond Light It Be.
7. Return (Right of Resolution)
7.1. The User, not being completely satisfied with the Light It Be product that he has purchased, has a period of 14 days, counting from the day on which he acquires physical possession of the good, to make the return, provided that the products to be returned do not have been damaged through the User's use and handling.
To exercise this right, the User must communicate the intention and
reason by sending an email to geral@lightitbe.p indicating the data of
order and your personal data.
The packaging must be returned complete, as it was
delivered and accompanied by all the documentation received, namely, the
following documents: sales invoice and the document proving receipt of the
product. The packaging and documents indicated must be delivered to the
following address:
Light It Be
Maquijig Business Center,
Carrascas Industrial Area, EN252,
2950-402 Palmela
7.4. The User must, within 15 (fifteen) days from the date
in which you have communicated your decision to return, return the product to Light
It Be
7.5. Upon receipt of the return, Light It Be verifies that the product(s)
returned(s) meet the following requirements:
a) No damage (scratches, dents, any damaged components and
continue to fulfill their good functionality);
b) They are properly packaged;
c) Contain all the items that accompany them.
7.6. The User who sends products to Light It Be without complying with any
of the requirements of the previous point, you may not be entitled to a refund. O
The User will be contacted and a return will be proposed, the postage being
supported by itself.
7.7. The refund method depends on the payment method used in the
respective order. In the case of payments with PayPal or credit card,
these are credited to the respective account. In other cases, the refund is
made by bank transfer. There is also the possibility that the customer
opt for a store credit at www.lightitbe.pt. In that case, you will be
deliver a Gift Card with the amount in credit, so that you can use it in a
next purchase.
7.8. The refund is made within a maximum period of 15 (fifteen) days, counting from the
from the moment the return is received by Light It Be, provided that the
brand is already in possession of the data necessary to proceed with the reimbursement.
Receipt of the return will be communicated to the User by email.
7.9. The cost of shipping costs will be reimbursed to the User,
if the item is returned due to a manufacturing defect or error in the
order processing.
8. Production defect
8.1. In the event of a “production defect”, that is, when they are detected
defects or characteristics in the ordered products that make it impossible to use
for which it is intended, the User must inform Light It Be about the situation
through email geral@lighitbe.pt
and return the product, together with a copy of the invoice, within a maximum period of 15
consecutive days from the invoice date, to the address
Light It Be
Maquijig Business Center,
Carrascas Industrial Area, EN252,
2950-402 Palmela
8.2. In order for the product to be exchanged, the User must
ensure that the packaging is complete, containing all the components
that constitute it, and in an excellent state of conservation.
8.3. In the absence of any of the elements mentioned above, or if
any of the components is not in excellent condition,
any exchange will take place, and the product will be sent back to the
User.
8.4. In these situations, all logistical costs related to the return and
exchange will be supported by Light It Be, except when the User chooses to
a different and more onerous delivery method than the
commonly accepted and less expensive proposed by Light It Be.
9. Deliveries
Light It Be will always do everything in its power to ensure that your order is
delivered as soon as possible. The number of days expected for delivery of the
orders is calculated from the dispatch of the same and not from the date of registration.
See details below.
The value of the shipping costs will be indicated during the checkout.
As a rule, orders are processed on the business day following the
payment confirmation.
Delivery is made from Monday to Friday – except on public holidays
local or national – and it is not possible to make an appointment for delivery.
The customer must provide an address where he will be present between 9 am and 19 pm,
to ensure effective delivery.
Whenever the delivery address provided by the customer is incorrect or
incomplete, you may have to resort to returning it to Light It Be, resulting in
additional costs to the customer.
In situations where orders are not delivered to the customer due to responsibility
forwarder, we suggest that the customer sends us a complaint, the
which will be forwarded to the freight forwarder for analysis. The final solution that Light
It Be will present will depend on the answer given by the freight forwarder. In case it assumes
liability, logistical costs, however borne by the customer,
will be refunded to you.
10. Payments
The customer can choose to pay via ATM Reference (only available in Portugal), MBWay (only available in Portugal), Paypal and Credit Card (Visa, MasterCard or Maestro).
The client will have a period of 3 (three) calendar days, counting from the
from the date you placed your order, to make the payment. the order does not
will be considered accepted until it is effectively confirmed that the
payment. At the end of the indicated period, if Light It Be has not received the amount
corresponding, the order will be cancelled.
11. Intellectual property
11.1. Our Online Store is a registered website and the Service provided by
The website itself is the responsibility of Light It Be.
11.2. The User acknowledges that the Service contains confidential information and
is protected by copyright and related rights, industrial property and
other applicable legislation.
11.3. The User acknowledges that any content contained in the
advertising, highlighting, promoting or mentioning any sponsor or
advertiser is protected by copyright and copyright laws
related, by the laws relating to industrial property and other laws of
protection of property, therefore any use of such contents only
may occur under the express authorization of the respective holders.
11.4. The User undertakes to fully respect the rights to which
referred to in the previous number, namely refraining from practicing any
acts that may violate the law or such rights, such as reproduction,
the marketing, transmission or making available to the public of such
contents or any other unauthorized acts that have as their object the
same contents.
12. Service security conditions
12.1. The User undertakes to observe all legal provisions
applicable, namely, not to practice or encourage the practice of illegal acts
or offensive to good morals, such as the indiscriminate sending of
unsolicited communications (spam),
in breach of the provisions of the legislation applicable to the processing of personal data
and advertising communications through automatic calling devices,
and must also observe the rules for using the Service, under penalty of Light
It Be suspend or disable the Service under the terms set out in point 13.
12.2. The User expressly acknowledges and accepts that the IP Network constitutes
a public electronic communications network that can be used by
multiple users and, as such, subject to computer overloads, so the
Light It Be does not guarantee the provision of the Service without interruptions, loss of
information or delays.
12.3. Light It Be also does not guarantee the provision of the Service in
situations of unpredictable overload of the systems on which it is supported or
force majeure – situations of an extraordinary or unpredictable nature,
outside of Light It Be and which it cannot control.
12.4. In case of interruption of the provision of the Service for reasons of
unpredictable overload of the systems on which it is supported, Light It Be is committed to
to regularize its operation as soon as possible.
13. Suspension and deactivation of the Store Service
13.1. Regardless of any prior or subsequent communication, Light
It Be may, at any time, and in its sole discretion,
discontinue providing the Service and or part of the Service to one or all
the Users.
13.2. Light It Be also reserves the right to suspend or terminate
immediately access the Service when the User does not comply with the conditions
of use referred to in point 4 and others referred to in the General Conditions;
13.3. The suspension or termination of the Service by Light It Be, pursuant to the
previous numbers, regardless of the right of the User or third parties to any
indemnity or other compensation, and Light It Be cannot be
liable or in any way encumbered, for any consequence
resulting from suspension, revocation or cancellation of the Service.
13.4. In the situations described above, Light It Be will communicate to the User
– in advance, so that the latter, if he so wishes, can safeguard the content of his
order viewing area - within 3 (three) business days, counting from
sending the e-mail or making the information available on the main page of the
Service.
14. Communications
14.1. Without prejudice to other forms of communication provided for in these
General Conditions, notifications made to the User that relate to
the Service, including any changes to these General Conditions,
may be made to the User's email address, for
SMS or telephone contact.
14.2. The User agrees to receive any and all communications and/or
notification related to your orders, to the address, telephone number
contact and/or e-mail address (e-mail) indicated in the
order.
14.3. Light It Be will only send additional information related to
Campaigns, Launches or Promotions if the User explicitly mentions that
wishes to receive this information by subscribing to the Newsletter through the
own forms.
14.4. At any time, the User may express his/her desire to
stop receiving these communications and/or notifications via email,
“Do not receive the Newsletter” link (or similar) subscribed to each Newsletter.
15. Technical Settings
15.1. Without prejudice to the provisions of the following number, Light It Be may
change the Service and/or the technical conditions for its provision, as well as the
respective rules of use, and must disclose such changes to the User
at least 15 (fifteen) days in advance.
15.2. The updated version of these General Conditions and their annexes
is available at www.lighitbe.pt
16. Changes
16.1. Whenever Light It Be deems it necessary or convenient to optimize the
navigation experience and/or improve connectivity conditions, you may
proceed to reconfigure the network settings remotely.
16.2. Without prejudice to the provisions of the following numbers, and taking into account the
innovative character of the Service and the technological developments to which it may be
subject, Light It Be may change its technical settings,
whenever this proves to be convenient, to adapt it to possible optimizations or
technological developments.
16.3. Light It Be, however, does not guarantee the User to carry out
any upgrades or improvements in
Service.
16.4. Some upgrades or new
features of the Service may only be available against payment of the
User and/or subscription, by the same, of Specific Conditions of use.
17. Complaints
17.1. The User may submit any contractual conflicts to the mechanisms
arbitration and mediation procedures that are or will be legally
constituted, as well as complain to Light It Be acts and omissions that violate
the legal provisions applicable to the acquisition of goods.
17.2. The complaint must be submitted within a maximum period of 30 (thirty)
days, counted from the knowledge of the facts by the User, being
registered in Light It Be's information systems, which must decide the
complaint and notify the interested party, within a maximum period of 30 (thirty) days, to
from the date of its receipt.
18. Applicable law
The Contract is governed by Portuguese law.
